Jobs - Employee/working student (m/f/d) Online Shop
Trag's mit Fassung: New trends every day, great products and lots of outfit inspiration. Our heart beats for fashion. Together with a great community and our personal character, we make fashion an experience - online as well as locally. Do you like our concept and would you like to be a part of Trag's mit Fassung? Then become our
Employee / working student (m/f/d) in customer service for our online shop
Your future tasks:
- Shipping of goods (picking and shipping preparation)
- First point of contact for our online shop customers (B2C) and processing of customer inquiries by phone and email
- Ensuring a high quality of service through efficient and solution-oriented processing of enquiries
- Creation of product information and article master data and support in content management for the further development of the online presence
- Support in creating product photos
- Acceptance of goods, inspection of goods and complaint processing
What you bring with you:
- Completed commercial training or several years of professional experience
- Experience in customer service and/or e-commerce desirable but career changers are also welcome
- Very good knowledge of German, both written and spoken
- Sound knowledge of MS Office applications and confident use of IT and relevant technologies
- High degree of customer orientation and a quick grasp of things
- Flexibility and communication skills
- Independent, responsible and detail-oriented working style and ability to work in a team
- Enjoying Fashion Customer Service
We offer you:
- An attractive workplace with varied work
- Flexible working hours
- Familiarization with all relevant processes in your work environment
- Freedom for your own creativity and responsibility
- Good working atmosphere in a highly motivated team
- Performance-based pay
- Dynamic and expanding family business with a modern sales culture
- Attractive employee conditions on own products
- Participation in various events
We look forward to receiving your application! Send us a detailed application with a photo of yourself, your CV and your salary expectations to: