Jobs - Employee/working student (m/f/d) Online Shop

Trag's mit Fassung: New trends every day, great products and lots of outfit inspiration. Our heart beats for fashion. Together with a great community and our personal character, we make fashion an experience - online as well as locally. Do you like our concept and would you like to be a part of Trag's mit Fassung? Then become our

Employee / working student (m/f/d) in customer service for our online shop

Your future tasks:

  • Shipping of goods (picking and shipping preparation)
  • First point of contact for our online shop customers (B2C) and processing of customer inquiries by phone and email
  • Ensuring a high quality of service through efficient and solution-oriented processing of enquiries
  • Creation of product information and article master data and support in content management for the further development of the online presence
  • Support in creating product photos
  • Acceptance of goods, inspection of goods and complaint processing

What you bring with you:

  • Completed commercial training or several years of professional experience
  • Experience in customer service and/or e-commerce desirable but career changers are also welcome
  • Very good knowledge of German, both written and spoken
  • Sound knowledge of MS Office applications and confident use of IT and relevant technologies
  • High degree of customer orientation and a quick grasp of things
  • Flexibility and communication skills
  • Independent, responsible and detail-oriented working style and ability to work in a team
  • Enjoying Fashion Customer Service

We offer you:

  • An attractive workplace with varied work
  • Flexible working hours
  • Familiarization with all relevant processes in your work environment
  • Freedom for your own creativity and responsibility
  • Good working atmosphere in a highly motivated team
  • Performance-based pay
  • Dynamic and expanding family business with a modern sales culture
  • Attractive employee conditions on own products
  • Participation in various events

We look forward to receiving your application! Send us a detailed application with a photo of yourself, your CV and your salary expectations to:

jobs@tragsmitfassung.com